Contact Us

If you are considering making a claim and require further information,
please contact us on 0800 999 7786 or 0333 600 9250 or complete our
online enquiry form or alternatively email your enquiry to

Easy Claim Limited

Mirror Works

12 Marshgate Lane

London, E15 2NH

Telephone: 0333 600 9250
Telephone: 0203 051 2280

How to make a complaint:

We pride ourselves on delivering a high level of customer service to all our clients. If however, you are not happy with the service you received from us, please let us know so that we can learn and improve
our services to you. Please write to the business manager at the above-mentioned address. Alternatively, please fax your letter to 0333 344 1050 to email to

Complaints Procedure:

We have the following procedure for formal complaints.

  • We receive your complaint by letter or email
  • We will acknowledge your complaint in writing in five working days
  • We will send our final response in no longer than eight weeks from its receipt.
  • If you are not satisfied with our response, you may refer your complaint to Financial Ombudsman.

The details of the Financial Ombudsman are as follows:

The Financial Ombudsman Service

Exchange Tower, Exchange Harbour, London, E14 9SR

Tel: 0800 376 0150


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