Opening Hours

Mon-Thu : 09:00 am - 05:30 pm
Friday : 09:00 am - 05:00 pm

Claim Online

Phone

0333 600 9250

Our Office Address

If you are considering making a claim and require further information, please contact us on 0333 600 9250 or complete our online enquiry form.

Easy Claim Limited

Mirror Works 12 Marshgate Lane
London, E15 2NH

Telephone : 0333 600 9250
Telephone : 0203 051 2280

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How to make a complaint:

We pride ourselves on delivering a high level of customer service to all our clients. If however, you are not happy with the service you received from us, please let us know so that we can learn and improve

our services to you. Please write to the business manager at the above-mentioned address. Alternatively, please fax your letter to 0333 600 9250 to email to complaints@easyclaim.net

Complaints Procedure:

We have the following procedure for formal complaints.

1. We receive your complaint by letter or email
2. We will acknowledge your complaint in writing in five working days
3. We will send our final response in no longer than eight weeks from its receipt.
4. If you are not satisfied with our response, you may refer your complaint to Financial Ombudsman.


The details of the Financial Ombudsman are as follows:

The Financial Ombudsman Service

Exchange Tower, Exchange Harbour, London, E14 9SR

Tel : 0800 376 0150

Web : www.financial-ombudsman.org.uk